Terms of service

Customs and Import Duties for International Orders

Import duties, VAT, taxes, and other charges are not included in the item price or shipping costs. These fees are the buyer’s responsibility.
Please check with your country’s customs office to determine any additional costs prior to purchase.

 

OVERVIEW

This website is operated by Far East Collective (“we”, “us”, “our”).
Throughout the site, the terms “we”, “us”, and “our” refer to Far East Collective.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms.
We may update or change these Terms by posting revisions to our website, and your continued use of the site constitutes acceptance of such changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

1. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or that you have given consent for any minor dependents to use this site.
You must not use our products for any unlawful purpose or violate any laws in your jurisdiction (including copyright laws).
Any breach of these Terms will result in immediate termination of service.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your non-credit card content may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, sell, or exploit any portion of the Service without our written permission.

3. ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decisions.
You agree it is your responsibility to monitor changes to our site.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.
We may modify or discontinue any part of the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuation.

5. PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. Quantities may be limited and subject to our Return Policy.
We have made every effort to display products accurately; however, we cannot guarantee your screen’s color accuracy.
We reserve the right to limit sales to any person or region and to discontinue any product at any time.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase and account information for all transactions.
Please review our Refund Policy for more details.

7. OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or liability. Use of such tools is entirely at your own risk.

8. THIRD-PARTY LINKS

We are not responsible for the content or accuracy of third-party websites linked from our site.
Please review their own policies before engaging in transactions.

9. USER COMMENTS AND FEEDBACK

If you send suggestions or materials (e.g., reviews, ideas, or proposals), you grant us the right to edit, publish, and use them in any medium without restriction.
You agree not to violate any rights of others or post unlawful content.
We assume no liability for any user-submitted content.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

11. ERRORS AND OMISSIONS

We reserve the right to correct errors or update information at any time without prior notice, including after an order has been submitted.

12. PROHIBITED USES

You are prohibited from using the site for unlawful purposes or in ways that infringe on intellectual property rights, transmit malware, or engage in discriminatory or abusive conduct.
We reserve the right to terminate your access for any violation.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the service will be uninterrupted or error-free.
All products and services are provided “as is” without any warranties, express or implied.
In no case shall Far East Collective, its officers, employees, or affiliates be liable for any indirect or consequential damages arising from your use of the Service.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Far East Collective and its affiliates, employees, and partners from any claims or damages arising from your breach of these Terms.

15. SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will still apply.

16. TERMINATION

Either party may terminate these Terms at any time.
All obligations incurred prior to termination (such as payment) will survive termination.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us, superseding all prior communications or proposals.

18. GOVERNING LAW

These Terms and any related agreements shall be governed by and construed in accordance with the laws of Japan.
Any disputes shall fall under the exclusive jurisdiction of the Kanazawa District Court, Japan.

19. CHANGES TO TERMS OF SERVICE

We reserve the right to update or revise these Terms at any time.
Your continued use of the site constitutes acceptance of any changes.

20. CONTACT INFORMATION

Questions about these Terms of Service may be sent to us at: info@the-artisan-japan.com